Privacy Policy

Effective and last updated: 2 August 2026

1. Scope and who we are

This Privacy Policy explains how Bhargava Innovation Labs, operating as TheSameDay.Club ("TheSameDay.Club", "we", "us", or "our"), handles personal information when you visit this website, contact us, schedule a meeting, request a proposal, or use our warehousing, ecommerce fulfilment, and delivery services.

Customer service agreements may contain additional privacy and data-processing terms. If those terms conflict with this website policy for data processed under that agreement, the agreement will govern.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact and business information: your name, work email, telephone number, company, role, website, locations, and other details you submit.
• Enquiry and service information: messages, meeting details, requirements, order volumes, product or inventory information, delivery locations, quotations, and support communications.
• Customer operations information: where relevant to contracted services, order, recipient, shipping, fulfilment, inventory, returns, payment-status, and service-performance information supplied by a customer or its authorized systems.
• Technical information: IP address, browser and device type, referring pages, requested URLs, timestamps, and basic server or security logs.
• Cookies and similar technologies: information necessary to operate the website and information generated by third-party services you choose to use through the site.

Please do not send sensitive personal information that we have not specifically requested.

3. How we collect information

We collect information directly from you, from your company or authorized ecommerce and logistics systems, automatically through website infrastructure, and from service providers used to communicate, schedule meetings, host the site, or deliver contracted services.

4. How we use information

We use information to:

• respond to enquiries and schedule meetings;
• prepare proposals and determine whether our services are suitable;
• provide, coordinate, monitor, support, and improve contracted fulfilment and delivery services;
• communicate about service operations, requests, changes, and support;
• operate, secure, troubleshoot, and improve the website and our systems;
• prevent fraud, misuse, security incidents, and unlawful activity;
• maintain business, tax, operational, and compliance records; and
• comply with applicable law, valid legal requests, and contractual obligations.

We process personal information with consent, to take steps requested before entering a contract, to perform contracts, to comply with legal obligations, and for other legitimate uses permitted by applicable law.

5. How we share information

We may share information only as reasonably necessary with:

• hosting, cloud, communications, scheduling, ecommerce, warehouse, payment, analytics, security, and professional-service providers;
• delivery, logistics, marketplace, and operational partners involved in providing a requested or contracted service;
• our personnel and authorized contractors who need the information for their work;
• government authorities, courts, regulators, or other parties when required by law or necessary to protect rights, safety, and security; and
• a successor or relevant adviser in connection with a genuine financing, restructuring, merger, acquisition, or sale, subject to appropriate safeguards.

We do not sell personal information or disclose it to unrelated parties for their own independent marketing.

6. Third-party services and links

Our website may link to or use services operated by third parties, such as Calendly for meeting scheduling, Google Fonts, email providers, hosting providers, ecommerce platforms, or social networks. When you use a third-party service, that provider may process information under its own terms and privacy policy. We are not responsible for third-party websites that we do not control.

7. Cookies

The site and its infrastructure may use essential cookies or similar storage needed for security and operation. Third-party features may set their own cookies when you interact with them. You can control cookies through your browser, although blocking necessary storage may affect functionality.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including to provide services, maintain operational and financial records, resolve disputes, enforce agreements, and satisfy legal requirements. Retention periods vary according to the type of information, the relationship, contractual commitments, and applicable law. We delete or de-identify information when it is no longer reasonably required.

9. International processing

Some service providers may process information outside your state or country. Where applicable, we use reasonable contractual, organizational, and technical safeguards for such processing and transfers.

10. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, alteration, or disclosure. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.

11. Your choices and rights

Subject to applicable law, you may ask to access, correct, update, or erase personal information; withdraw consent; object to or restrict certain processing; or raise a grievance. We may need to verify your identity and may retain information where required by law or a valid contractual need. Withdrawing consent does not affect processing already lawfully completed.

You may also ask us to stop non-essential marketing communications. Operational and service communications may continue where necessary.

12. Children's privacy

This website and our business services are intended for adults and organizations, not children. We do not knowingly solicit personal information directly from children.

13. Changes to this policy

We may update this policy as our services, practices, or legal obligations change. We will post the updated version here and revise the effective date. Material changes may also be communicated through another appropriate channel.